Email Marketing

Your customer list is your
most valuable asset.
Are you using it?

Over 3.5 billion email users worldwide. In Mauritius, email remains the highest-ROI marketing channel โ€” Rs 42 back for every Rs 1 spent.

Brevo & Mailchimp certified
Setup in 5 business days
Full list migration included
No long-term contracts

โ‚จ42

ROI per โ‚จ1 spent โ€” highest of any marketing channel

89%

Of Mauritians check email daily

4ร—

More effective than social media for direct sales

3.5B

Email users globally โ€” more than any social platform

Why It Matters

The inbox is the most
valuable real estate online.

60%

Of consumers prefer to receive promotions via email over social media

50%+

Higher open rates for segmented campaigns vs generic blasts

80%

Of small businesses rely on email as their primary customer retention tool

Your past guests, existing customers, and interested leads already know your name. A well-crafted email campaign turns that familiarity into repeat business โ€” automatically.

What We Do

Everything your email
programme needs.

From first send to full automation โ€” we handle every aspect of your email marketing.

Campaign Setup & Design

We set up your Brevo or Mailchimp account from scratch, build branded email templates that match your identity, and create welcome sequences that make a strong first impression.

Brevo / MailchimpBranded templatesWelcome sequences

List Building & Segmentation

We grow your subscriber list with opt-in forms on your website and booking pages, then segment contacts by guest type, interest, and booking history so every message feels personal.

Opt-in formsGuest segmentationCRM sync

Automated Email Sequences

From booking confirmation drip sequences to post-stay review requests, we build automated flows that work while you sleep โ€” nurturing guests and driving repeat bookings.

Drip campaignsBooking remindersPost-stay review requests

Copywriting & Design

Compelling subject lines, beautiful layouts, and persuasive copy โ€” all optimised for mobile. We write in French and English so no guest is left out.

Subject line A/B testingMobile-first designBilingual FR/EN

Analytics & Reporting

Monthly reports on open rates, click rates, conversions, and list health โ€” with clear recommendations on what to improve next. No spreadsheet overwhelm, just clear insights.

Monthly reportsOpen rate trackingUnsubscribe management

Newsletter Management

We handle your recurring monthly or quarterly newsletters end-to-end โ€” planning, writing, designing, and sending. Seasonal promotions, special offers, and destination highlights included.

Monthly newsletterSeasonal campaignsPromotion blasts
Our Process

From zero to sending
in days, not months.

01
01

Audit & Setup

We assess your current list and email history, then set up your platform account, authentication records, and sender domain.

02
02

Template Design

We build brand-consistent email templates for campaigns, newsletters, and automated sequences โ€” desktop and mobile optimised.

03
03

Strategy & Calendar

We plan your campaign calendar around seasons, booking windows, and promotions so every send has purpose and timing.

04
04

Launch & Optimise

We send, monitor deliverability and engagement, run A/B tests on subject lines, and continuously improve results month over month.

Common questions

QWhich platform do you use?

Brevo (formerly Sendinblue) or Mailchimp depending on your needs. Both have free tiers for small lists. We handle the full setup โ€” account creation, sender authentication, and template build.

QI don't have an email list โ€” can you still help?

Absolutely. We set up opt-in forms on your website, booking pages, and social media to start building your list from day one. Growth starts the moment we launch.

QCan you import my existing customer contacts?

Yes. We migrate your current guest or customer database into the email platform, clean duplicates, remove invalid addresses, and segment them properly for targeted sends.

QHow often should I send emails?

For accommodation businesses, 1โ€“2 campaigns per month is ideal. More for seasonal promotions and special events. We build a calendar that feels natural โ€” not spammy โ€” so your list stays engaged and healthy.

QWill my emails end up in spam?

We configure proper SPF, DKIM, and DMARC authentication on your sender domain so your emails land in inboxes, not spam folders. Domain reputation setup is included in every onboarding.

QWhat languages do you write in?

French and English โ€” we write bilingual campaigns or separate language-targeted sends based on your audience profile. Targeting French-speaking guests separately from English-speaking ones consistently improves open rates.

Free Email Audit

Let's put your list
to work for you.

A free, no-pressure audit of your current email setup. We review your list, your platform, and your last campaigns โ€” and tell you exactly what we would do to improve results before any commitment.

Chat on WhatsApp

Book your free email audit

We respond within 24 hours. No obligation whatsoever.